Do I pay for Shipping in Pledge Manager?
Yes, you do. Pledge Manager will calculate any Shipping Fees due based upon your location / Shipping destination and the weight of the items you have chosen. The resulting Shipping fee will then be charged to your debit card / checking account.
Last updated: October 28, 2025 09:03
Do I have to pay for Shipping if I live locally to Agema?
No you do not. A number of members of my Bath based club have pledged, and should you wish, you can select ‘Local Pick-Up’ when completing your surveys. I will then happily drop your miniatures to you at a suitable club night or at a mutually agreed location & time
Last updated: October 28, 2025 09:06
Can I add more items to my pledge in Pledge Manager?
You certainly can. For instance, if you pledged for a single team at £50, but then decide that you want to add a few extra Star Players, then just add those players from the items listed in the Pledge Manager store. The amount you have then need to pay will be updated, along with any shipping fees. The balance will then be charged to your debit / credit card.
Last updated: October 28, 2025 09:09
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.